Thank you Joe, when Tim @ trusted caskets couldn't help me , you came through. I didn't want the stress of having a casket come from the west coast. You guided me and were there on time in Queens, NY. Thank you again. Shop Local and shop smart, Casket Emporium.
I just wanted to thank casket emporium for their professionalism, compassion and experience in caskets. When my mother passed away in June, the funeral home in NJ was way over priced. I called a couple of other companies online but they were adding on additional costs to get the casket here the next day. I found casket emporium and there were no additional costs and the casket was here the next day. Now, the funeral home who will remain nameless at this time was very rude to the owner of casket emporium and was trying to get very close and violent about the whole situation.Joe from casket emporium was very calm and very respectful and explained its the law and there is no need for anger. He calmed the situation and when the irate funeral director left , we talked some more and he was just awesome. I am a member of large Polish Immigration society and I explain to everyone that you can buy a casket other than from the funeral home and to call Joe and he will help you save thousands of dollars. Took me a while to write this as I am still dealing with my mothers passing and the unprofessionalism of the funeral home, who added much more unnecessary grief to my family. Don't get bullied into buying a casket from a funeral home. Stanley
Thank you Joe , Thank you Joe, Thank you Joe. Thank you for helping me save on funeral costs and your casket was so beautiful for my mom and everyone that came to the service loved the casket. My family was so happy we found you and you were so kind, compassionate and very professional through and through. It took me a while to write something but I wanted to thank you so much. I tell everyone every day about how you saved me on funeral costs and how you educated me about the funeral process. Thank you so much Joe your the best. Johnson Family is forever grateful.
I was in desperate need of a casket for my mother's final resting. I had ordered from a company that was from the west coast. I truly stumbled upon Casket Emporium and spoke with Joe. He helped me clear the order mishap from West coast. I bought a Beautiful resting Bed for my mother. Joe gave me his word that it would be there exactly on time. His word held up and I'm forever referring this company to all of my family and friends. Thank you so much Joe your the best
I found Casket Emporium online. The funeral director gave me a price for a couple of caskets that were either overpriced or not to my liking so I decided to look elsewhere. Casket Emporium had a variety of options and prices available. I found a casket I liked and Joe gave me a couple of options, that I wasn’t aware of. We agreed on a date for delivery and it was delivered to the funeral home when he said it would be. I could not physically see them because if COVID-19. I wasn’t asked for payment until it was delivered. I finally saw the casket and it was better looking in person than online. The process was seamless and I hope I don’t have to shop for caskets any time soon, but if I did, I would call Casket Emporium.
From the moment I placed my order until the delivery of the casket I was personally reached out to in regards to my order and it's status. They were little details but really help in a time where you have all the stress of planning a funeral and comforting family. Thank you Joe for your work in these times!
We tried buying a casket from Titan Casket.They are not in my local area and tried charging us extra costs for shipping/delivery. We found casket emporium and they didn't charge any extra fees or add ons. Joe personally delivered the casket and didn't even accept payment until we inspected the casket. Please before buying a casket online, which we definitely recommend, research the company to make sure they don't fly them in and use couriers. Casket Emporium was exceptional all the way through. Thank you Joe.
My family are extremely grateful for the great care and service that Joe from Casket Emporium showed to us; especially at this most different time of our lives. My mother-in-law’s casket was as beautiful as she was and fitting for our queen. Thanks again
Joe was efficient and professional from the beginning till the end. My Grandmother passed away from Covid on April 3rd. My Grandpa had passed away back in 2017 and we had ordered this beautiful blue casket from Casket Emporium then. I reached out to Joe again for a matching casket for my Grandmother. Even though the funeral home changed the dates on us three times, Joe delivered the casket in perfect condition as promised. He wasn't cold like the funeral home people had been. He got the job done and was still able to be compassionate. A week after my Grandmother's passing, my Uncle also passed. Joe offered to help with an urn too even though that wasn't his usual thing to do. If you're looking for the best prices and service, contact Joe 100%. Thank you Joe for making this process easier by ensuring the timely delivery of my Grandmother's casket. It was beautiful and a perfect match to my Grandpa's.
I recently purchased a casket online instead of from the funeral home. I did my research and upon talking to many funeral homes and retailers, this was the absolute best company to deal with. The owners knowledge of caskets, funerals and everything else was outstanding. I didn’t feel like I was getting pushed into anything that I didn’t want. I felt even more at ease that he didn’t want payment until the casket was delivered. He even offered to meet me at a showroom to make me more at ease with what I was purchasing. I couldn’t thank him more and the casket was more beautiful than the ones at the funeral homes. Delivery was done personally by the owner and I couldn’t thank him more! My family wasn’t treated as just a customer but as he was dealing with his own family. Thank you so much for everything. Ms Johnson.
I called a couple of companies before I got to casket emporium. I needed a casket on a Tuesday and called tuesday am and casket was delivered same day . The owner himself answered and personally delivered the casket tuesday. I couldn’t believe how smooth the transition was and how he always answered the phone and there was no issues and casket came. He didn’t ask for a down payment, nothing. He just wanted the location and casket was there on time . The other companies wanted me to wait till mid week for airlines and so on. I just felt more at ease dealing with a local company and not a company from the other side of the country. He offered for me to come a showroom , to make me feel more at ease, I just felt at ease knowing he was in the metropolitan area. Thank you again for the lovely casket for my dad. You helped us save so much money. Thanks again.
I cannot thank Joe enough for his compassion and help with the casket. He went above and beyond and his expertise was exceptional. He was there for every phone call and text. I didn’t feel pressured into buying something I didn’t like. I also felt that the knowledge he knew about the industry, helped make our decisions so much more easier. We tried other online companies but it was more of a business but with casket emporium we didn’t just feel like another customer but felt very comfortable dealing with him and his compassion. Thank you again and we will always recommend you to eve tune we know.
After numerous frustrating attempts to find an affordable and attractive casket online Joe came through for us. Other companies passed me from one contact to another. They show products that are unavailable. They come across as trying to make an impression without actually helping. Joe responds immediately and has all the resources and information needed, he keeeps in touch at each step, and all his communications are clear, efficient and in person. I could not have asked for better service. I intend to turn to him for future needs.
Just wanted to say how wonderful it was dealing with Casket Emporium. Every phone call was met with professionalism and expertise. The casket was delivered on time and was exactly what we spoke about. Thank you for your helping my family and saving us a lot of money.
I'd like to thank Joe for his honesty and being straight forward with me. I had the pleasure of dealing with Joe last month when "SKY CASKETS" over charged me for a casket and didn't deliver it on the day they said they would. Now I'm having problems getting my funds back from SKY CASKETS....I called Joe and he told me exactly what he could do and he did exactly that. I thank Joe for being there when I needed him and will use his services again if ever needed. Thanks again Joe.
I learned of this company from a friend. They purchased a casket from them instead of the funeral home and was so happy with the product and experience, that they recommended that I call them. I was so happy I did. Joe was so helpful and didn’t force me into buying something I did not want. He didn’t ask for money, credit card or anything up front. He explained the whole process of purchasing, to delivery and everything he said was 1000 percent accurate. I couldn’t be more happier that I was recommended Joe and Casket Emporium and they helped save me thousands on my funeral expenses. Thank you again and your the best.
I highly recommend Casket Emporium. Joe, the owner, was prompt returning phone calls and texts. Nothing worse than being in mourning and not getting your questions answered. Great prices, great customer service. No worries at all.